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Complaint

In the case of goods complaint please send us an email to info@pikatec.cz following information:

Detailed description of the problem

• Photographs documenting the problem or defect
• Information, What do you prefer (refund money, exchange goods)
• Your order number
• Your bank account number

After sending you will be contacted with information on how to proceed. For questions, please use our hotline on +420 604 723 723.